Blog Archives

Organizational Artifacts

Organizational Culture Companies carefully develop and vigorously safeguard their corporate logos and trademarks because the leaders understand the importance of brand. Logos speak for the company, what it makes, and stands for. Some trademarks become terms for common items, actions,

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Posted in Leadership

Student Engagement

Ask, Pause, Call Good instructors engage their students during the training. Inexperienced instructors struggle to learn ways to involve their students. A simple, yet effective method is Ask, Pause, Call. Every instructor has experienced the long silence after asking a

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Posted in Training

Building a Foundation

Guiding principles, or values, lay the foundation of character for every organization. A wide variety of people make up organizations, coming from different backgrounds, and bringing different personal and cultural values to the group. An organization’s guiding principles establish what

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Posted in Training

Finding the Path

“No!” replied the client and hung up. “I quit!” said Bill out loud. “I haven’t made a sale all day.” Jill, Bill’s big boss, happened to be passing his cubical as he announced his intent to terminate his employment, or

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Posted in Leadership

Depth on the Leadership Bench

Everyone recognized Sally and Bill were great leaders. Sally led of her group for six years. Bill ran his group for two years under Sally’s leadership. Sally groomed Bill in the preceding year to replace her. After she moved on,

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Posted in Leadership

The Deck of Death

Today’s Topic “Hi. I’m your expert instructor here to teach you how to be an expert almost as good as me. Next slide.” “So you can see here all that we are going to cover over our period of training.

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Posted in Training

Wandering Leaders

Colin Powell said if people stop bringing you problems you’ve stopped leading them. People cannot bring you problems if you are not accessible to them. An old management maxim is leading by wondering around (LBWA). There is more to wandering

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Posted in Leadership