Blog Archives

Student Engagement

Ask, Pause, Call Good instructors engage their students during the training. Inexperienced instructors struggle to learn ways to involve their students. A simple, yet effective method is Ask, Pause, Call. Every instructor has experienced the long silence after asking a

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Posted in Training

Building a Foundation

Guiding principles, or values, lay the foundation of character for every organization. A wide variety of people make up organizations, coming from different backgrounds, and bringing different personal and cultural values to the group. An organization’s guiding principles establish what

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Posted in Training

The Deck of Death

Today’s Topic “Hi. I’m your expert instructor here to teach you how to be an expert almost as good as me. Next slide.” “So you can see here all that we are going to cover over our period of training.

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Posted in Training

A Call to Action

I recently listened to a short piece on my local public radio station from the TED Hour (http://www.npr.org/2015/02/06/379184277/what-s-the-antidote-to-political-apathy). The speaker talked about getting people to the polls and ways to overcome apathetic voters. As I listened, a light bulb appeared

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Posted in Training

Respect & Forgiving Misteaks

Leaders in learning organizations demonstrate two critical qualities: respect and forgiveness. Most people learning new skills make mistakes. People stop creating in organizations lacking tolerance for honest mistakes. Respect instills confidence for people to try new things. They their first

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Posted in Leadership

Voice: Feathery Touch vs. Booming Motors

onceuponatimeiattendedapresentationgivenbyareallysmartpersonwhospokesofast,butrathersoftlylikehewastryingtosayeverythinghehadtosayinonebreathsohecouldquicklycompletehispresentation, breath, andgospendtherestofhisallotedtimedrinkingcoffewiththosewhocametohearhimspeak. During my instructor development classes, I teach a segment on the importance of using your voice. Trying to write a wimpy presenters fast pace, low volume and even monotone speech is more difficult than demonstrating it for

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Posted in Training

Oh No! Mandatory Training!

Mandatory refresher training…the bane of every instructor. Frequently the trainer is provided a lesson plan and a slide deck, a period of time to fill and appropriate training facilities (maybe). The instructor is expected to stand before the group of

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Posted in Training