Blog Archives

Maximize Return on Investment for Training

Companies spend large sums of money to sending employees for training to improve performance. When employees return, they resume ineffective habits. Ken Blanchard says in his book, KNOW, CAN, DO, that he is frustrated people do not implement the changes

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Posted in Leadership

Measuring Success

Trainers and leaders need to measure success. Measures of success demonstrate the organization does things correctly and does the correct things. Trained tasks support the organizational mission, the organization’s why. Trainers measure performance and leaders measure effectiveness. Understanding the difference

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Posted in Leadership, Training

Organizational Artifacts

Organizational Culture Companies carefully develop and vigorously safeguard their corporate logos and trademarks because the leaders understand the importance of brand. Logos speak for the company, what it makes, and stands for. Some trademarks become terms for common items, actions,

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Posted in Leadership

Finding the Path

“No!” replied the client and hung up. “I quit!” said Bill out loud. “I haven’t made a sale all day.” Jill, Bill’s big boss, happened to be passing his cubical as he announced his intent to terminate his employment, or

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Posted in Leadership

Training New Leaders

As the new organizational leader, you have taken the time to recruit the right people to run your group. You worked hard ensuring they occupy positions where they will excel. You know they need training, but what do you teach

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Posted in Training

AW…do we have to plan AGAIN?!

“Plans are nothing; Planning is everything.” Dwight D. Eisenhower. Planning is one of the fundamental functional areas of management. Leaders at all levels plan. Depending on the event and their level in the organization determines how they plan, but the

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Posted in Leadership